Updated on September 9, 2026.
For clarity, Both faulty and non-faulty items may be returned, and exchange requests are accepted as well.
Eligibility and request window
In practice, A request must be submitted within 30 days after delivery. Non-defective reasons include a change of mind, personal preference, or choosing the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed merchandise is also eligible for review. Non-defective returns must be new and unused, in original condition, and include the original packaging, tags, and accessories.
How returns work
Please note that Returns are sent by mail. A free return label is included in the package, and no restocking fee is charged. Before mailing anything, contact us with the order number, checkout email, and reason for the request. For damage, defects, wrong items, or missing parts, include photos or video of the merchandise and packaging. Unauthorized returns must not be sent.
Exchanges and refunds
To help with planning, Exchange fulfillment depends on actual inventory. After a return is approved, a refund is processed to the original payment method within 10 days. A bank or card issuer may need additional time to display the credit.
Contact
Email: wiqegeje441@gmail.com
Mailing address: 17975 Dillie Rd, Edgerton, KS, 66021, United States
Phone: 785-485-9752