Payment Policy

Our store accepts card payments. Product prices are listed in United States dollars (USD); review the currency and complete total displayed in checkout before submitting payment. Use the payment options offered for your transaction. Any currency conversion or issuer fees are determined by your financial provider.

Authorization comes before processing

Normal order processing begins after payment has been successfully authorized. Ensure your billing name, address and card details match the issuer’s records. A provider may request additional verification or decline an authorization; a transaction that cannot be verified may delay or prevent order processing.

Declines and pending amounts

If payment fails, check the information entered and contact your card issuer when necessary before retrying. A pending authorization can temporarily reserve funds even if an order is not completed. Your provider controls when that hold is released; a pending hold is not itself confirmation that your order was accepted.

Protecting payment details

Enter sensitive payment information only in the checkout payment fields. Do not send full card numbers, security codes, account passwords or verification codes through support email. For help locating an order or understanding its payment status, use Contact Us with your order reference and checkout email.

Refund timing

Under our Refund Policy, an approved refund is processed and initiated to the original payment method within 10 days. Bank or payment-provider posting time is additional. A refund confirmation and a visible credit on your statement may therefore arrive at different times.